STORE POLICY
CUSTOMER CARE
Direct Support
We're lifters helping lifters—DM @riptidestrength or email riptidestrength.au@gmail.com anytime for sizing questions, order updates, PayID processing, or gear recommendations. Response within 24 hours, 7 days a week.
Fast Issue Resolution
Fit issues? Shipping delays? Damaged gear? Message us directly and we'll sort it immediately—full refunds, exchanges, or replacements processed same day.
Order Tracking
Full visibility from warehouse to your door. We'll DM you tracking updates and expected arrival dates so you know exactly when your Riptide gear lands.
Training Tips
Not sure how to size your lever belt or wrap your wrists? DM us—we'll send personalized setup guides and powerlifting form tips to maximize your gear performance.
PRIVACY & SAFETY
Your personal data stays completely private with Riptide Strength—we never share customer details with third parties without explicit consent, ensuring your information remains protected throughout the entire purchase process. Our checkout system uses industry-standard encryption to safeguard every transaction, giving you peace of mind whether you're grabbing a lever belt for squat day or sleeves for pressing cycles. We also prioritize the environment with sustainable, recyclable packaging that keeps your gear safe during transit while minimizing waste—strong lifters deserve strong ethics too. Shop confidently knowing your privacy, security, and the planet are all protected with every Riptide order.
WHOLESALE INQUIRIES
Currently unavailable
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments